Frequently Asked Questions (FAQs)

Do you take commissions?

I would be happy to discuss any ideas you want brought into life! Feel free to contact me via Instagram @CraftBearStudios or via email CraftBearStudios@gmail.com :)

Do you allow customisation?

It depends on the item, but I would be happy to discuss any customisation options you'd like to explore! Simply contact me via the contact form or email me at Craftbearstudios@gmail.com.

Do you ship internationally?

Unfortunately, I'm only able to ship within the United Kingdom right now!

When will I receive my delivery?

I aim to post parcels within 5 working days of receiving your order. Once dispatched, you should receive your parcel in 3 to 5 days. Phone charms are made to order, so please allow a few more days, as they have to be made first!

If you've ordered a personalised product or commission, it will take longer since it will be made to order! If you have any concerns about the status of your order, feel free to contact me.

Are you open to collaborations?

Craft Bear Studios is open to collaboration! Simply contact us on the Contact page or email us at craftbearstudios@gmail.com

Do you teach / host any workshops?

At the moment, I'm not teaching or hosting any workshops! Since Craft Bear Studios is still in its infancy, we're still finding our feet. We're hoping to start teaching and hosting workshops in the future! If you would like to reach out about potential classes, please contact me via the contact form or at craftbearstudios@gmail.com :)

I have a different question

Feel free to contact us via the Contact page, via Instagram @CraftBearStudios or via email at Craftbearstudios@gmail.com !